Dateneingabe / Helpdesk

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AUFTRAGSERFASSUNG UND -ABWICKLUNG

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[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Auftragsannahme” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Terminreservierung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Bestellung von Ausrüstung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Auftragserteilung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Kundenkontakt” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Auftragsverfolgung und -erfüllung” title_color=”#828282″ title_size=”18″]

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DISPATCHING

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[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Live-Steuerung und Unterstützung der Servicetechniker ” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Ersatzteilbestellung ” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Vorfall-Priorisierung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Vorfall-Verteilung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Effiziente Zuordnung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Single Point of Contact / dedizierter Dispatcher für bestimmte Bereiche” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Handhabung von spezifischen Kundenanforderungen” title_color=”#828282″ title_size=”18″]

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ANRUFVERWALTUNG UND HELPDESK

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[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Callannahme” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”1st level support” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”2nd level support” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”SW-Fernunterstützung” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Management von Zwischenfällen” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Eskalationsmanagement” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Problem-Management” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Wissensdatenbankpflege” title_color=”#828282″ title_size=”18″]

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PMO ROLLOUTMANAGEMENT

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[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Einziger Kontaktpunkt” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Vor-Ort-Besichtigungen” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Klärung der örtlichen Bereitschaft” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Verkehr und Logistik” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Vor-Ort- Installation (einschließlich Systemprüfungen , Netzwerkverbindung , Online- Inbetriebnahme und Kundenanweisung )” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Recycling von Verpackungen” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Steuerung und Koordinierung der Außendiensttechniker” title_color=”#828282″ title_size=”18″]

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EXTERNE PERSONALVERMITTLUNG

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[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Internet-Anzeigen” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Kommerzielle Arbeitsagenturen ” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Universitätsbesuche” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Jobmesse” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Headhunting” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Direkte Kontakte durch persönliche Empfehlungen” title_color=”#828282″ title_size=”18″]

[icon_list_item icon=”fa-arrow-circle-left” icon_type=”circle” icon_color=”#ffffff” icon_top_gradient_background_color=”” icon_border_color=”undefined” title=”Soziale Medien” title_color=”#828282″ title_size=”18″]

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