Process Use Case
TRANSPORTATION & LOGISTICS
- Order acceptance
- Time-slot reservation
- Order placement
- Customer contact
- Verification of customer details (location, phone number…)
- Order tracking and fullfilment
- Live monitoring and support of field service engineers
- Swap-parts ordering
- Incident prioritization and distribution
- Efficient assignment
- Single point of contact / dedicated dispatcher for specific zones / areas
- Handling of specific customer requirements
- Live monitoring and support of field service engineers
- Swap-parts ordering
- Incident prioritization and distribution
- Efficient assignment
- Single point of contact / dedicated dispatcher for specific zones / areas
- Handling of specific customer requirements
- Live monitoring and support of field service engineers
- Swap-parts ordering
- Incident prioritization and distribution
- Efficient assignment
- Single point of contact / dedicated dispatcher for specific zones / areas
- Handling of specific customer requirements
- Internet advertising
- Commercial employment agencies
- University visits
- Job fairs
- Headhunting
- Direct contacts through personal recommendations
- Social media